Returns & Refunds Policy

We believe in satisfying and delighting our customers and in the fact that the product which we sell is the best the customer can get at the price we offer. We provide maximum 5 days return/refund policy since delivery. At Aditya Global Industries each product is quality checked, verified and then shipped to the customer, but we understand that manual errors can happen. Hence, our return policy is made keeping our valuable customers in mind in providing an easy and transparent procedure for it. However, we wish that you do not have to use the policy as far as possible, but we do understand that under unforeseen conditions it is necessary to exchange, return or repair the product.

We would consider exchange, return, or repair requests under the following sceanarios:

1) Item Received in Damaged Condition or with Manufacturing Defect: If you have received an item in damaged condition or with manufacturing defect, please mail us at adityaglobalexportfab@gmail.com with your order number and couple of pictures of the item(s). The mail should reach us within 2 days of the delivery of the order. We provide maximum 5 days return/refund policy since delivery. Our team would get back and help you find a solution by either offering the return for exchange, repair or for full refund in the form of a store credit which can be used against future purchases. While shipping back such Items the buyer should clearly mention "RETURN FOR REPAIR/EXCHANGE" on the package in Bold letters. This is only applicable for orders placed with the shipping address within India.

2) Wrong Item Delivered: If you have received a wrong item, please mail us at adityaglobalexportfab@gmail.com with your order number and couple of pictures of the item(s). The mail should reach us within 2 days of the delivery of the order. We provide maximum 5 days return/refund policy since delivery. Our team would get back and help you find a solution by either offering the return for exchange or for full refund in the form of a store credit which can be used against future purchases. While shipping back such Items the buyer should clearly mention "RETURN FOR EXCHANGE" on package in Bold letters. This is only applicable for orders placed with the shipping address within India.

3) Discount sale/clearance sale items: Items sold under discount sales or clearance sales are final and will not be exchanged, returned or repaired under any circumstanses.

4) International Orders:

A)In case of exchange or repair the product: If a buyer requests an exchange or repair, the buyer must send the product back to us at their own expense, and once received, we will repair or exchange the product and ship it back to the buyer at our expense. For our international customers, we can consider exchanging/repairing/returning an order if the customer ships it back to us. While shipping back such items the buyer should clearly mention "RETURN FOR REPAIR/EXCHANGE/REFUND" on the package in Bold letters. In case of a defective item or quality issue, the buyer must send the product back to us at their own expense, after which we will inspect, repair, and ship the corrected product back to the buyer.

B) Condition of Returned Products: In case of refund against the returned product all items being returned must be in their original, unused condition, exactly as received. The product should not show any signs of use, alteration, or damage and must be returned with all original packaging, tags, and accessories intact. Returns will not be accepted if the product has been used or is not in its original condition.The buyer must create the shipping label and send the product back at their own expense. The refund process will begin only after we receive the returned product.

If a buyer wishes to request a refund or return a product, they must email us at adityaglobalexportfab@gmail.com within the specified time period and return the product within the same timeframe in the original condition as received. The buyer must create the shipping label and send the product back at their own expense. The refund process will begin only after we receive the returned product. If the buyer fails to comply with this refund policy, we will not be responsible for issuing any refund.